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Case Study Book is True How-to for Effective Performance Management Techniques in Organizations

TALLAHASSEE, Fla., Aug. 8, 2011 — Kaye Kendrick shares her honored expertise in the world of performance management in her guide, "Building a Sustainable Performance Management Framework: Procedures and Guidelines for Development of a Framework to Support Strategic and Operational Planning, Performance Measurement and Technology Implementation" (ISBN 1439239495). She believes her work will help individuals demonstrate the value of the organizations and programs under their management.

In a world of limited funds, Kendrick states that organizations that want to survive and succeed need to know how to motivate their people and have a common sense approach to performance measurement. Her techniques intend to help businesses and organizations develop or enhance any current performance measurement efforts. Managers also will learn how to create a goal-oriented framework for their organization.

Kendrick uses a familiar service, the government function of animal control, to explain her methodologies to readers. She touches on the importance of the behavioral aspects of developing a performance framework and how it will allow employees to align themselves with a well-communicated vision and mission. By following the suggested methodology, businesses will also better consistently demonstrate value to customers.

"The suggested development of a sustainable performance framework will provide managers with a comprehensive way to measure performance," Kendrick says. "I believe that managers and employees will find these techniques a step away from the norm of 'over measuring.'"

"Building a Sustainable Performance Management Framework" is available for sale online at Amazon.com and other channels.


About the Author:
     Kaye Kendrick has been recognized as one of the nation's top performance management consultants since the early 1990s, when Kaye became involved in the popular performance-based budgeting initiatives as Inspector General for a Florida agency. Her reviews and testimonies have been used by the Government Accounting Standards Board and the Government Finance Officers Association in guiding public entities on performance management, service efforts and accomplishment reporting.

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